Shipping & Returns

We ship via USPS. We do not ship to P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, or Puerto Rico by default. If you are located in one of these areas please message us at info@holypeptidewater.com or text (818) 659-8791.

Payment in full is required before your order ships.

Orders ship Monday through Friday. Orders must be placed by 12:00 PM PST to qualify for same-day shipping. Orders placed after 12:00 PM PST or on weekends and holidays will ship the following business day.

Saturday delivery is not guaranteed. Orders placed on Friday after 12:00 PM PST will not ship until the following Monday.

Transit times begin when the carrier accepts the package. We do not guarantee delivery within the estimated timeframe due to carrier delays, weather, or other factors outside our control. Once your package transfers to the carrier it is no longer within our control.

A tracking number will be provided once your order ships. It is the customer's responsibility to retain and monitor their tracking information.

Orders can be placed 24 hours a day, 7 days a week. A confirmation email with your order number and tracking information will be sent to the email provided at checkout. If you do not receive a confirmation within 48 hours please check your spam folder or contact us at info@holypeptidewater.com.

All sales are final. We do not accept returns. However, we will send a replacement under the following circumstances only:

• Product Recall — items recalled by the manufacturer, replacement issued by the deadline on the recall notice
• Order Processing Error — wrong item or quantity received, must be reported within 3 days of delivery
• Damaged in Transit — must be reported within 3 days of delivery with photo evidence

• Wrong item ordered by the customer
• Change of mind or unwanted items
• Clearance items
• Liquids, creams, or topically applied items
• Dilutants for reconstitution